We're here to help.
Having a problem with SpenceBot, your chatbot, or your account? Send us the details and we'll help you get it sorted out.
Direct Support
Email Support
You can contact SpenceBot support directly by email if you need help with your account, chatbot, or installation.
spencer@spencebot.comSupport Topics
What can we help with?
- •Chatbot problems
- •Installation problems
- •Dashboard problems
- •Account questions
- •Business information issues
- •General questions
Helpful Links
Send a Message
Tell us what happened.
Include as much detail as possible so we can understand the problem and help you faster.
Before Contacting Support
A few things to check first
A little extra information can make troubleshooting much faster.
Refresh the page
Sometimes a quick refresh can resolve a temporary browser or connection issue.
Describe the problem
Tell us what you clicked, what you expected, and what happened instead.
Screenshots help
If something looks wrong, a screenshot can make it much easier to identify the problem.
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